Reference

goldhoki Privacy Policy for Your Account

You get a clear account record, wallet-data explanation and contact path in the goldhoki Privacy Policy.

Account dataWallet recordsCookie choicesPhone verification

How DANA and QRIS Records Fit

goldhoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy describes the account details we collect when you open an account, confirm your phone number and sign in to the lobby. It also covers transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments, including the status shown while

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a payment is checked. We use these records to match an account action with its requested wallet or bank step, investigate an unclear receipt and protect the account from unusual access. Device details such as browser type, operating system and sign-in time may be recorded when
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you use the mobile path or desktop path. We apply this policy to Indonesia access where local law permits, and any eligibility depends on local law. The page states how to contact us about a copy, correction or deletion request.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST HELP DIRECTLY

Get Help With Privacy Requests

A privacy question should not get lost beside a wallet status issue. We keep a clear support route for requests about your account record, payment reference or cookie choice.

Account data request Ask for the account details held for your goldhoki access by using the support contact in your account area. We may ask for phone verification before discussing private records.

Wallet record check For a DANA, OVO, GoPay or QRIS reference, send the payment date and displayed status through support. This helps us separate your account record from another wallet transaction.

Correction request If your phone, device record or account detail needs correction, describe the field and preferred update. We assess the request against account security and applicable local law.

CONTROL YOUR RECORD

Security Around Your Mobile Account

We handle privacy through practical account controls rather than vague promises. The policy explains why we record sign-in events, how cookies support a remembered session and how retention relates to account, security…

Data handling

We use account, phone-verification, device and transaction records for the stated account, security and payment-status purposes. We do not describe unrelated uses as part of this Privacy Policy.

Cookies

Cookies can keep a signed-in session working and help us recognise basic browser activity. Your request can ask which cookie-related records apply to your account and how to adjust the setting.

Account security

Phone verification is an account step before access, and sign-in events may be checked when activity looks unusual. We use these checks to reduce unauthorised access to private account records.

Retention periods

We retain records only for the account, security, dispute or transaction purpose described by the policy and applicable law. A deletion request is assessed against any reason a record must remain.

Who to contact

Use the support contact inside your signed-in account when you need a copy, correction or explanation. Include enough account detail for us to locate your record without sending unnecessary private material.

Change requests

You can ask us to correct inaccurate account details or explain the handling of a device, cookie or wallet record. We may verify your phone before making a change.

Privacy Policy Answers for Indonesian Accounts

These Privacy Policy answers focus on the account actions you are most likely to search for before opening an account. We keep the wording tied to goldhoki records, local wallet references, mobile access and the request path shown in your account.

It covers account details, phone verification, browser and device records, cookies, wallet references and retention. It also explains how to ask for access, correction or deletion where local law permits.

We use your phone number for the account path and phone verification before access. It helps us identify the correct account when you ask about a wallet status or private record.

Yes. It explains that DANA and QRIS references, along with OVO, GoPay, bank transfer and virtual account status, may be linked to the account action they describe.

Yes. Send a request through the support contact in your signed-in account area. We may verify your phone first, then assess which account, device and transaction records can be supplied.

Tell support which field is inaccurate and what the correct value should be. We check the request against account security and local law before changing the account record.

You can ask us to delete eligible records through the account support path. Some account, security or transaction records may need to remain for the period required by applicable law.

Open the account menu in your mobile browser and select the Privacy Policy page. The same page is available on desktop, and access or eligibility depends on local law.

goldhoki Privacy Policy for Your Account

Get Help With Privacy Requests

Security Around Your Mobile Account

Data handling

Cookies

Account security

Retention periods

Who to contact

Change requests

Privacy Policy Answers for Indonesian Accounts

01 What does the goldhoki Privacy Policy cover?

02 Why does goldhoki need my phone number?

03 Does the Privacy Policy mention DANA and QRIS data?

04 Can I ask for a copy of my account data?

05 How do I correct a goldhoki account detail?

06 Can I request deletion of my privacy records?

07 Where can I read the Privacy Policy on mobile?

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